Verzendbeleid

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<h2>Shipping & Returns</h2>

<button class="accordion">Shipping Information</button>
<div class="panel">
<p>Free shipping is available for the Netherlands, Belgium, and Germany.</p>
<p>For all other countries, shipping is free on orders above €95. Otherwise, shipping costs €6.95.</p>
<p><strong>*Order before 21:00 for same-day shipping (Netherlands & Belgium only).</strong></p>
</div>

<button class="accordion">Return Policy (30 days)</button>
<div class="panel">
<p>You can return your order within 30 days of delivery.</p>
<p>To start a return, create a return label via our return portal. Enter your order number and postal code, choose a service point, and download your label.</p>
</div>

<button class="accordion">Return Costs</button>
<div class="panel">
<p>Return shipping costs:</p>
<ul>
<li>Netherlands: €3.95</li>
<li>Belgium & Germany: €6.95</li>
<li>Other countries: €9.95 (label provided)</li>
</ul>
</div>

<button class="accordion">Refunds</button>
<div class="panel">
<p>Refunds are processed within 7 days after your return has been received and processed.</p>
<p>The refund will be issued using the original payment method. Please note that banks may take additional time to process the payment.</p>
</div>

<button class="accordion">Price Changes</button>
<div class="panel">
<p>We do not offer refunds for price differences during sale periods.</p>
<p>If the item is still in stock, you may return it and place a new order.</p>
</div>

<button class="accordion">Exchanges</button>
<div class="panel">
<p>Exchanges are not possible. Please return your item and place a new order for the desired size or color.</p>
</div>

<button class="accordion">Return Address</button>
<div class="panel">
<p>
Monta Fulfilment<br>
Zuiveringweg 21<br>
8243 PZ Lelystad<br>
The Netherlands
</p>
<p>Returns sent to any other address will not be accepted.</p>
</div>

<button class="accordion">Return Confirmation</button>
<div class="panel">
<p>Once your return has been processed, you will receive a confirmation email.</p>
<p>Please allow a few days for your package to arrive at our warehouse and be processed.</p>
</div>

<button class="accordion">Delivery Information</button>
<div class="panel">
<p><strong>Delivery times:</strong></p>
<ul>
<li>Netherlands: 1–2 business days</li>
<li>Belgium & Germany: 2–5 business days</li>
<li>Other countries: 2–7 business days</li>
</ul>

<p>Shipping is handled by PostNL, DHL, or DPD. You will receive a tracking code once your order has been shipped.</p>
</div>

<button class="accordion">Delivery Address</button>
<div class="panel">
<p>Yes, your delivery address can be different from your billing address. You can select this option during checkout.</p>
</div>

<button class="accordion">Where do we ship?</button>
<div class="panel">
<ul>
<li>Netherlands (order before 21:00)</li>
<li>Germany</li>
<li>Belgium</li>
<li>Austria</li>
<li>Croatia</li>
<li>Czech Republic</li>
<li>France</li>
<li>Luxembourg</li>
<li>Poland</li>
<li>Spain</li>
<li>United Kingdom</li>
</ul>
</div>

<button class="accordion">Missing or Incorrect Items</button>
<div class="panel">
<p>If you received an incorrect item or if something is missing, please contact our customer service immediately. We will resolve the issue as quickly as possible.</p>
</div>

<button class="accordion">Order Not Received</button>
<div class="panel">
<p>Please check your tracking code first. If your package seems delayed or the tracking is unclear, contact the shipping provider or our customer service team.</p>
</div>

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